Why is industrial wear important?

Industrial wear is crucial in providing protection from workplace hazards such as chemicals, heat, electrical hazards, cuts and abrasions, impact injuries, and poor visibility. Wearing the right industrial wear can prevent injuries and even save lives.

What industries typically require industrial wear?

Numerous industries require industrial wear, including but not limited to construction, manufacturing, chemical processing, oil and gas, mining, transportation, and warehousing.

What is industrial wear?

Industrial wear refers to protective clothing designed to protect workers in various industries from workplace hazards. This includes high visibility clothing, fire-resistant outfits, safety footwear, hard hats, gloves, and more. These items are designed to withstand tough working conditions and meet specific safety standards.

What safety standards does your industrial wear meet?

Our industrial wear meets various national and international safety standards, including but not limited to ISO, EN, and ANSI. The specific standards met depend on the type of clothing. Please refer to individual product descriptions for detailed information.

How do I know what size to order?

You can refer to our sizing guide, which provides detailed measurements for each size. If you need further assistance, our customer service team would be happy to help.

Can I customize my order?

Yes, we offer customization options for our clients. Please refer to our CUSTOM MADE page for more information.

What is your return/exchange policy?

Please note we DO NOT offer refunds for CHANGE OF MIND. Refunds are offered for faulty items only. To be eligible for a return or exchange your item must be in the same condition that you received it, unworn or unused, with tags attached and in it’s original packaging.

How do I care for my industrial wear?

Care instructions vary depending on the specific product and materials used. You can find detailed care instructions on the product’s label or in its description on our website.

How long does delivery take?

Standard delivery typically takes between 5-7 business days. For more information on expedited shipping or large orders, please refer to our Shipping Policy or contact our customer service team.

How can I contact customer service?

You can reach our customer service team by email at admin@motoman.com.au or by phone at (02) 9438 5324. Our operating hours are Mon – Fri: 9 am to 5 pm, Sat: 10 am to 2 pm.